Real-World Case Studies and Customer Success Stories with Access Tech

Access Tech helped Oregon Public Broadcasting connect 75 sites into one managed network. The old system had many providers and caused billing and service problems. Access Tech used SD-WAN and cloud-b...ased tools to make the network easy to manage. They set up backup Internet for remote sites and made the system more reliable. OPB cut Internet bills for radio towers by 30%, reduced the number of carriers by 50%, and cut downtime by 50%.
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Zoom UCaaS helped SagaCity Media modernize their phone system. COVID-19 forced 90% of staff to work remotely, but their old system was inflexible and costly. Access Tech recommended and implemented a... cloud-based solution with pay-as-you-go licensing. SagaCity cut the number of carriers by 40% and monthly telecom costs by 30%. Staff now manage the system remotely and work from anywhere.
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Access Tech helped a midsized transit agency in rural Oregon manage their mobile technology stack across 29 vehicles. The agency faced challenges with device support, limited technical staff, and poo...r vendor support. Access Tech provided standardized processes, runbooks, ticketing systems, and training. They also offered on-site and virtual support, business reviews, and procurement assistance. Results included a 40% reduction in repair time, 30% lower maintenance costs, 100% increase in historical reporting, and 30% savings over hiring a full-time employee.
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Access Tech helped a major Portland law firm upgrade its IT systems. The firm had slow internet, an outdated phone system, and frequent outages. Access Tech analyzed their needs, audited vendors, and... recommended moving phones to the cloud, adding new conferencing tools, and installing two new internet circuits. They managed vendor changes, installed new technology, and trained staff for basic troubleshooting. The firm now has faster, more reliable internet and phones, simpler billing, and better tools for remote work.
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RingCentral UCaaS helped Harrang Long Gary Rudnick PC move from office-based to remote work in just two weeks. The law firm needed to keep their phone system, mailboxes, and directories working for r...emote staff. Access Tech did a user audit, chose RingCentral, and set up the new system. Employees kept all their phone features and gained new ones. The firm cut monthly voice costs by 40% by switching to a single carrier.
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Access Tech helped RMLS, the largest real-estate listing service in the Northwest, regain control over its IT systems. RMLS faced issues with a single managed services vendor, lack of transparency, a...nd slow response times. Access Tech analyzed the network, moved data to a secure co-location facility, and replaced the vendor with a team of managed partners. RMLS's network capacity doubled, downtime risk dropped, and costs fell by 30%. The new system saved over $250,000 in three years and delivered ROI in 16 months.
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Access Tech helped a leading commercial bank fix its outdated and chaotic network. The bank had many telecom contracts, old hardware, and security risks. Access Tech made a full inventory, planned a ...new network, and managed a big office move. They overhauled connectivity, cut the number of suppliers, and handled all telecom needs. The bank saw a 10% drop in monthly spending, doubled its bandwidth, and cut suppliers by half. The network is now reliable and helps the bank work better.
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Access Tech helped Central Kitsap Fire & Rescue upgrade their 911 phone system. The old system was being phased out, risking downtime. Access Tech analyzed their needs and recommended a cloud VoIP so...lution that worked with their existing PBX hardware. They managed the migration, trained staff, and ensured reliability. Results included a 43% drop in monthly voice costs and a 100% increase in system redundancy.
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Access Tech upgraded the wireless network for Lions VisionGift, a medical non-profit. The old network was slow and unreliable, causing delays in critical eye tissue procedures and frustrating staff a...nd visitors. Access Tech analyzed the site, added new wireless access points, upgraded cabling, and increased bandwidth. The new system improved speed, coverage, and security. Staff can now work faster, support remote offices, and manage the network easily. Productivity and guest experience improved across the facility.
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