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Compare Zoom Meetings vs Cisco Webex

Comparison Summary

This comparison report of Zoom Meetings vs. Cisco Webex is based on a specific set of business needs and context. The comparison uses 26789 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoom Meetings and Cisco Webex

Zoom Meetings, Cisco Webex, Zoom Video Webinar, Adobe Connect, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoom Meetings was founded in 2011. It covers Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Content Management with Video, etc.

Cisco Webex was established in 1984. Cisco Webex focuses on Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Content Management with Video, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoom Meetings

Focus area

Zoom Meetings is better than Cisco Webex for

Software Failure Risk

  • medium

logo Cisco Webex

Focus area

Cisco Webex is better than Zoom Meetings for

Software Failure Risk

  • low

About

Simplified video conferencing and messaging across any device

Enterprise Solution for Online Meetings, Video Conferencing and webinars with Screen share, messaging and more

Age

2011

1984

Financials

SERIES D

IPO

Business Need

Total Processes
(we found evidences for)

70

78

Total Goals
(we found evidences for)

12

17

Top Processes

Evidences indicate better relative satisfaction



conference call management


sales call management



engagement management

engaging and following up



communication management

sending & publishing communications


training & onboarding


helpdesk management


sales document management

proposal & quote management

contract management


customer case management


social media management

engaging on social media

scheduling post to social media

social media analytics


contact list management


workflow management



knowledge management

creating knowledge base


products & pricelist management


trade show marketing


customer feedback management

measuring customer satisfaction


rating and review management




lead qualification

lead qualification: technographic


community building



generation of new leads



campaign management


competitive intelligence



sales review & feedback


conversion management



business development


lifetime value management



courses & assessment


Top Goals

Goals Achieved

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Improve stakeholder relations

  • Increase sales & revenue

  • Improve efficiency

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • See 9 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve visibility

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve brand engagement

  • Increase sales & revenue

  • Improve digital and social presence

  • Increase customer life time value

  • Improve efficiency

  • See 14 more

Top Channels

Channels Used

  • offline

  • phone calls

  • video

  • trade shows

  • events

  • chat

  • mobile

  • on premises

  • e-mail

  • mobile app

  • website

  • text SMS

  • user generated content

  • Skype

  • blogs

  • social media

  • mass media

  • point of sale

  • promotions

  • print media

  • magazine

  • channel partners

  • Slack

  • games

  • support groups

  • Facebook at work

  • Facebook

  • movies

  • out of home

  • brochure

  • review sites

  • Amazon

  • causes and charity

  • See 30 more
  • offline

  • phone calls

  • video

  • trade shows

  • events

  • chat

  • mobile

  • on premises

  • e-mail

  • mobile app

  • website

  • text SMS

  • user generated content

  • Skype

  • blogs

  • social media

  • mass media

  • point of sale

  • promotions

  • print media

  • magazine

  • channel partners

  • Slack

  • games

  • support groups

  • Facebook at work

  • Facebook

  • movies

  • out of home

  • brochure

  • review sites

  • Amazon

  • causes and charity

  • See 30 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting