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Compare VoiceOps vs Pluform

Comparison Summary

For VoiceOps vs Pluform comparison, Our AI algorithm looked at 433 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using VoiceOps and Pluform to solve their respective business needs.

Pros and cons of VoiceOps and Pluform

VoiceOps is more suited to businesses that require Sales Coaching with Phone Calls and Contact Center Performance Management with Phone Calls where as Pluform is focused towards Sales Coaching with Video and Social Media Management .

logo VoiceOps

Focus area

VoiceOps is better than Pluform for

Software Failure Risk

  • medium

logo Pluform

Focus area

Software Failure Risk

  • medium

About

AI coaching and training platform for call centers

Online Coaching Platform to make effective professional guidance that supports the natural development process easily accessible

Financials

SERIES A

Business Need

Total Processes
(we found evidences for)

28

13

Total Goals
(we found evidences for)

8

0

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


sales call management

call transcription


communication management

tracking & monitoring communications


sales review & feedback



training & onboarding




social media analytics


social media management

social media analytics


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve ROI

  • Improve efficiency

  • Acquire customers

  • Scale best practices

  • Shorten ramp up time

  • Improve consistency

  • Enhance customer relationships

  • See 5 more

Top Channels

Channels Used

  • video

  • phone calls

  • offline

  • video

  • phone calls

  • offline

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

No Data

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No Data

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Business Setting