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Compare Vanillasoft Inside Sales CRM vs Gong

Comparison Summary

For Vanillasoft Inside Sales CRM vs Gong comparison, Our AI algorithm looked at 27784 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Vanillasoft Inside Sales CRM and Gong to solve their respective business needs.

Pros and cons of Vanillasoft Inside Sales CRM and Gong

Vanillasoft Inside Sales CRM is more suited to businesses that require Engagement Management and Sales Call Management with Phone Calls where as Gong is focused towards Sales Call Management with Phone Calls and Call Coaching with Phone Calls .

Both Vanillasoft Inside Sales CRM and Gong are Sales Engagement and Conversation Intelligence software, peers recommend Vanillasoft Inside Sales CRM for sales call management and helpdesk management where as Gong is more known for call scoring and coaching .

logo Vanillasoft Inside Sales CRM

Focus area

Vanillasoft Inside Sales CRM is better than Gong for

Software Failure Risk

  • medium

logo Gong

Focus area

Gong is better than Vanillasoft Inside Sales CRM for

Software Failure Risk

  • medium

About

Sales Engagement Software for Inside Sales

Revenue Intelligence Platform to coach sales reps

Age

2005

2015

Financials

PRIVATE

SERIES E

Business Need

Total Processes
(we found evidences for)

85

79

Total Goals
(we found evidences for)

12

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

objection handling


communication management

tracking & monitoring communications

sending & publishing communications





helpdesk management


contact list management


generation of new leads



workflow management



campaign management

campaign analytics




customer feedback management

measuring customer satisfaction


sales document management

contract management

proposal & quote management




conference call management


lead qualification: demographic

lead qualification: technographic


social media management

social media analytics

engaging on social media

scheduling post to social media


training & onboarding


conversion management




account management



business development


content management


competitive intelligence


sales review & feedback


rating and review management



follower management


opportunity management



relationship management





segmentation and targeting


relationship marketing



touchpoint management



pipeline management



loyalty management


performance management




knowledge management




identify skill gaps


create learning path


track learning progress


courses & assessment

identify skill gaps

create learning path

track learning progress


lifetime value management




renewal management


sales quota management


billing and invoice management


promotion management


discount management


advocacy management


channel management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve internal communications

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Grow market share

  • Build brand awareness

  • Establish thought leadership

  • See 9 more
  • Increase sales & revenue

  • Improve consistency

  • Improve visibility

  • Improve efficiency

  • Scale best practices

  • Shorten ramp up time

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • offline

  • video

  • mobile

  • trade shows

  • events

  • website

  • games

  • mobile app

  • point of sale

  • on premises

  • blogs

  • user generated content

  • promotions

  • movies

  • chat

  • Skype

  • social media

  • LinkedIn

  • Slack

  • See 18 more
  • phone calls

  • e-mail

  • offline

  • video

  • mobile

  • trade shows

  • events

  • website

  • games

  • mobile app

  • point of sale

  • on premises

  • blogs

  • user generated content

  • promotions

  • movies

  • chat

  • Skype

  • social media

  • LinkedIn

  • Slack

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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high

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting