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Compare TeamViewer vs Zoom Meetings

Comparison Summary

For TeamViewer vs Zoom Meetings comparison, Our AI algorithm looked at 37189 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using TeamViewer and Zoom Meetings to solve their respective business needs.

Pros and cons of TeamViewer and Zoom Meetings

TeamViewer is more suited to businesses that require Collaboration with Offline and Helpdesk Management where as Zoom Meetings is focused towards Collaboration with Video and Conference Call Management with Offline .

Both TeamViewer and Zoom Meetings are Collaboration and Productivity and Webinar and Conferencing software, peers recommend TeamViewer for collaboration and conference call management where as Zoom Meetings is more known for sending & publishing communications and coaching .

logo TeamViewer

Focus area

TeamViewer is better than Zoom Meetings for

Software Failure Risk

  • low

logo Zoom Meetings

Focus area

Zoom Meetings is better than TeamViewer for

Software Failure Risk

  • medium

About

Global video conferencing and team collaboration software for remote access, support and website monitoring

Simplified video conferencing and messaging across any device

Age

2011

Financials

M&A

SERIES D

Business Need

Total Processes
(we found evidences for)

81

70

Total Goals
(we found evidences for)

13

12

Top Processes

Evidences indicate better relative satisfaction




conference call management


training & onboarding


sales call management


sales document management

contract management

proposal & quote management


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up



workflow management


contact list management

creating contact list



campaign management

campaign analytics


lead qualification

lead qualification: technographic


customer case management


customer feedback management

measuring customer satisfaction


knowledge management

creating knowledge base


generation of new leads



revenue cycle management




lifetime value management


rating and review management



sales review & feedback



products & pricelist management



competitive intelligence


courses & assessment

create learning path





conversion management


loyalty management



performance management


distribution management


trade show marketing


social media management

engaging on social media

scheduling post to social media




community building




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase sales & revenue

  • Improve consistency

  • Improve visibility

  • Establish thought leadership

  • Scale best practices

  • See 10 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Improve stakeholder relations

  • Increase sales & revenue

  • Improve efficiency

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • See 9 more

Top Channels

Channels Used

  • offline

  • video

  • phone calls

  • trade shows

  • events

  • chat

  • e-mail

  • mobile

  • on premises

  • social media

  • Skype

  • website

  • point of sale

  • user generated content

  • blogs

  • Facebook

  • Slack

  • mobile app

  • support groups

  • promotions

  • games

  • review sites

  • movies

  • causes and charity

  • mass media

  • television

  • text SMS

  • See 24 more
  • offline

  • video

  • phone calls

  • trade shows

  • events

  • chat

  • e-mail

  • mobile

  • on premises

  • social media

  • Skype

  • website

  • point of sale

  • user generated content

  • blogs

  • Facebook

  • Slack

  • mobile app

  • support groups

  • promotions

  • games

  • review sites

  • movies

  • causes and charity

  • mass media

  • television

  • text SMS

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting