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Compare Salesforce Essentials vs Really Simple Systems CRM

Comparison Summary

This comparison report of Salesforce Essentials vs. Really Simple Systems CRM is based on a specific set of business needs and context. The comparison uses 5704 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Essentials and Really Simple Systems CRM

Salesforce Essentials, Really Simple Systems CRM, Siebel CRM, Bullhorn ATS & CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.

Really Simple Systems CRM focuses on Helpdesk Management with Phone Calls, Contact List Management with E-Mail, Engagement Management with E-Mail, Lead Tracking, etc.

"Whenever you go through a crisis, leadership has to come to the top. How do we emerge stronger as a business? Can we change the way we work? Can we make quicker decisions? " - Arvind Krishna

"Really Simple Systems CRM provided good customisation options as well as offering great value for money. " - Laurie Scott

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Essentials

Focus area

Salesforce Essentials is better than Really Simple Systems CRM for

Software Failure Risk

  • medium

logo Really Simple Systems CRM

Focus area

Software Failure Risk

  • medium

About

Build stronger customer relationships, with the CRM built for small business

Really Simple Systems CRM: Best CRM Software for Small Business

Age

1999

2004

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

82

66

Total Goals
(we found evidences for)

16

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence



sales document management

contract management

proposal & quote management


knowledge management


contact list management

creating contact list


communication management

tracking & monitoring communications

sending & publishing communications




workflow management


customer case management


pipeline management



sales call management

meeting management


training & onboarding


community building


conversion management


social media management

managing social media account

social media analytics

engaging on social media

scheduling post to social media




customer feedback management

measuring customer satisfaction



relationship management


lead qualification

lead qualification: demographic

lead qualification: technographic


campaign management

campaign analytics

campaign monitoring


generation of new leads



content management


opportunity management


business development



rating and review management


account management


loyalty management

customise loyalty program






products & pricelist management




lifetime value management



trade show marketing



follower management


segmentation and targeting


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve ROI

  • Increase customer life time value

  • Improve efficiency

  • Improve brand engagement

  • Build brand awareness

  • Grow market share

  • Increase average basket value

  • Improve digital and social presence

  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Establish thought leadership

  • See 13 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Improve visibility

  • Scale best practices

  • Build brand awareness

  • Improve efficiency

  • Launch new products

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • social media

  • offline

  • chat

  • Skype

  • point of sale

  • newsletter

  • Instagram

  • trade shows

  • text SMS

  • causes and charity

  • promotions

  • user generated content

  • blogs

  • video

  • Facebook

  • events

  • LinkedIn

  • mass media

  • television

  • See 19 more
  • e-mail

  • phone calls

  • website

  • social media

  • offline

  • chat

  • Skype

  • point of sale

  • newsletter

  • Instagram

  • trade shows

  • text SMS

  • causes and charity

  • promotions

  • user generated content

  • blogs

  • video

  • Facebook

  • events

  • LinkedIn

  • mass media

  • television

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting