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Compare Salesforce CRM Analytics (formerly Tableau CRM) vs Callminer Eureka Analyze

Comparison Summary

This comparison report of Salesforce CRM Analytics (formerly Tableau CRM) vs. Callminer Eureka Analyze is based on a specific set of business needs and context. The comparison uses 3714 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce CRM Analytics (formerly Tableau CRM) and Callminer Eureka Analyze

Salesforce CRM Analytics (formerly Tableau CRM), Callminer Eureka Analyze, Mediafly Intelligence360 (formerly InsightSquared), Sales-i, etc., belong to a category of solutions that help Sales Analytics. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce CRM Analytics (formerly Tableau CRM) was founded in 1999. It covers Social Media Management, Engagement Management, Competitive Intelligence, Lead Analytics, etc.

Callminer Eureka Analyze focuses on Engagement Management with Omnichannel, Coaching with Phone Calls, Sales Document Management, Competitive Intelligence, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce CRM Analytics (formerly Tableau CRM)

Focus area

Salesforce CRM Analytics (formerly Tableau CRM) is better than Callminer Eureka Analyze for

Software Failure Risk

  • low

logo Callminer Eureka Analyze

Focus area

Software Failure Risk

  • medium

About

Empower teams with intelligent analytics and predictions in Salesforce workflows

Eureka Analyze Optimize Customer Journey Analytics | CallMiner

Age

1999

Financials

IPO

SERIES F

Business Need

Total Processes
(we found evidences for)

79

18

Total Goals
(we found evidences for)

13

4

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics


engagement management

engaging and following up


competitive intelligence



workflow management




sales document management

contract management

proposal & quote management


account management


sales call management


community building


lifetime value management



generation of new leads


training & onboarding


community marketing


products & pricelist management



customer feedback management


communication management

sending & publishing communications


business development


lead qualification

lead qualification: demographic

lead qualification: technographic


campaign management

campaign analytics


contact list management


customer case management


helpdesk management



conversion management





referral management


relationship marketing


relationship management



loyalty management

identify target customers


knowledge management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Launch new products

  • Establish thought leadership

  • Improve visibility

  • Improve efficiency

  • Manage risk

  • See 10 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • omnichannel

  • social media

  • chat

  • See 2 more
  • phone calls

  • e-mail

  • omnichannel

  • social media

  • chat

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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No Data

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Business Setting