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Compare Sales Creatio vs Capsule CRM

Comparison Summary

For Sales Creatio vs Capsule CRM comparison, Our AI algorithm looked at 1324 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Sales Creatio and Capsule CRM to solve their respective business needs.

Pros and cons of Sales Creatio and Capsule CRM

Sales Creatio is more suited to businesses that require Campaign Management with E-Mail and Engagement Management where as Capsule CRM is focused towards Contact List Management and Engagement Management with E-Mail .

logo Sales Creatio

Focus area

Software Failure Risk

  • medium

logo Capsule CRM

Focus area

Software Failure Risk

  • low

About

Sales Creatio : Sales Creatio is a cloud based CRM that drives efficient sales processes and enables total control over the complete customer journey - from lead generation to loyal repeat sales

Capsule CRM | Build stronger customer relationships, make more sales and save time.

Age

2002

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

53

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


campaign management

campaign analytics


engagement management

engaging and following up



communication management

sending & publishing communications

tracking & monitoring communications



workflow management


contact list management


generation of new leads


opportunity management



social media management

social media analytics


sales document management

proposal & quote management

contract management


billing and invoice management



conversion management



competitive intelligence


customer case management


customer feedback management

measuring customer satisfaction


helpdesk management


pipeline management




account management


knowledge management


business development




relationship management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve internal communications

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • See 4 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • mobile

  • offline

  • point of sale

  • mobile app

  • chat

  • See 6 more
  • e-mail

  • phone calls

  • social media

  • website

  • mobile

  • offline

  • point of sale

  • mobile app

  • chat

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting