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Compare ClientCircle vs ReferenceEdge

Comparison Summary

This comparison report of ClientCircle vs. ReferenceEdge is based on a specific set of business needs and context. The comparison uses 808 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ClientCircle and ReferenceEdge

ClientCircle, and ReferenceEdge belong to a category of solutions that help Referral Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ClientCircle covers Customer Feedback Management with Promotions, Engagement Management, Rating And Review Management, Contact List Management, etc.

ReferenceEdge focuses on Content Management, Engagement Management, Campaign Management, Loyalty Management, etc.

"Very professional and prompt service. The feedback I get from my clients is very important. The nice comments are wonderful, but the negative ones give us the chance to fix the problem and cement the relationship.” " - Tamara Champagne

"The leadership is constantly telling me how important this program is. It’s been easy to get executive and higher-level backing. " - Liv Schichtel

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ClientCircle

Focus area

ClientCircle is better than ReferenceEdge for

Software Failure Risk

  • medium

logo ReferenceEdge

Focus area

Software Failure Risk

  • medium

About

Referral marketing service designed to build client loyalty

Salesforce Native App for Reference Management

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

23

33

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score


engagement management

engaging and following up


contact list management


rating and review management


communication management

sending & publishing communications


training & onboarding


helpdesk management



workflow management


lifetime value management


referral management


generation of new leads


sales document management



content management


campaign management


loyalty management




customer case management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve internal communications

  • Improve consistency

  • Scale best practices

  • Increase sales & revenue

  • See 4 more
  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Establish thought leadership

  • See 3 more

Top Channels

Channels Used

  • offline

  • phone calls

  • video

  • events

  • trade shows

  • website

  • user generated content

  • blogs

  • social media

  • See 6 more
  • offline

  • phone calls

  • video

  • events

  • trade shows

  • website

  • user generated content

  • blogs

  • social media

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting