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Compare Refract Conversation Intelligence vs Pluform

Comparison Summary

For Refract Conversation Intelligence vs Pluform comparison, Our AI algorithm looked at 496 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Refract Conversation Intelligence and Pluform to solve their respective business needs.

logo Refract Conversation Intelligence

Focus area

  • coaching
  • Sales call management With Phone calls and Video and Mobile

Refract Conversation Intelligence is better than Pluform for

logo Pluform

Focus area

  • coaching
  • Social media management

Pluform is better than Refract Conversation Intelligence for


Sales Coaching Software for Better Sales Conversations

Online Coaching Platform to make effective professional guidance that supports the natural development process easily accessible



Business Need

Total Processes
(we found evidences for)



Total Goals
(we found evidences for)



Top Processes

Evidences indicate better relative satisfaction

sales call management

call transcription

objection handling

training & onboarding

engagement management

engaging and following up

sales review & feedback

account management

knowledge management

communication management

tracking & monitoring communications

sending & publishing communications

conversion management

content management

customer feedback management

competitive intelligence

social media analytics

social media management

social media analytics

contract management

sales document management

contract management

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve stakeholder relations

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • See 2 more

Top Channels

Channels Used

  • video

  • phone calls

  • offline

  • video

  • phone calls

  • offline

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting