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Compare QuestionPro Survey vs Alchemer Enterprise Feedback Management Platform

Comparison Summary

This comparison report of QuestionPro Survey vs. Alchemer Enterprise Feedback Management Platform is based on a specific set of business needs and context. The comparison uses 10707 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and Alchemer Enterprise Feedback Management Platform

QuestionPro Survey, Alchemer Enterprise Feedback Management Platform, Zoho Survey, SmartSurvey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

Alchemer Enterprise Feedback Management Platform focuses on Collecting Feedback, Engaging Conversational Surveys, Market Research, Helpdesk Management, etc.

"Questionpro combines powerful analysis software with an intuitive user interface. When coupled with their outstanding customer service, QuestionPro.com becomes a very useful tool for survey-based human subject public health research. " - Alan W. Shindel

"We see so much more. We can see so much more information than we could before, with this we can retain more new players, which is very important. " - Joana Freitas

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo QuestionPro Survey

Focus area

QuestionPro Survey is better than Alchemer Enterprise Feedback Management Platform for

Software Failure Risk

  • low

logo Alchemer Enterprise Feedback Management Platform

Focus area

Alchemer Enterprise Feedback Management Platform is better than QuestionPro Survey for

Software Failure Risk

  • low

About

Free Online Community Software Platform | QuestionPro

Online Survey Software that helps you transform to a truly customer-centric organization

Age

2002

2006

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

33

71

Total Goals
(we found evidences for)

4

16

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction



engagement management

engaging and following up


rating and review management


competitive intelligence


social media management

social media analytics


customer case management


communication management

tracking & monitoring communications

sending & publishing communications



contact list management



segmentation and targeting



campaign management


sales call management



courses & assessment

create learning path



helpdesk management


training & onboarding


workflow management




content management



products & pricelist management


contract management



proposal & quote management


sales document management

contract management

proposal & quote management


lead qualification: technographic


lead qualification: demographic


lead qualification

lead qualification: technographic

lead qualification: demographic



sales review & feedback



generation of new leads





community marketing


lifetime value management


identify target customers


customise loyalty program


loyalty management

identify target customers

customise loyalty program


business development


community building



knowledge management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Establish thought leadership

  • Build brand awareness

  • Scale best practices

  • Grow market share

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Manage risk

  • See 13 more

Top Channels

Channels Used

  • e-mail

  • website

  • social media

  • offline

  • text SMS

  • phone calls

  • promotions

  • video

  • chat

  • user generated content

  • blogs

  • games

  • mobile

  • Slack

  • events

  • trade shows

  • causes and charity

  • point of sale

  • on premises

  • LinkedIn

  • Facebook

  • See 18 more
  • e-mail

  • website

  • social media

  • offline

  • text SMS

  • phone calls

  • promotions

  • video

  • chat

  • user generated content

  • blogs

  • games

  • mobile

  • Slack

  • events

  • trade shows

  • causes and charity

  • point of sale

  • on premises

  • LinkedIn

  • Facebook

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting