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Compare Polycom RealPresence Desktop vs Sightcall

Failure Risk Guidance Security Report ?

Failure Risk for Polycom RealPresence Desktop medium Failure Risk for Sightcall low
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Comparison Summary

For Polycom RealPresence Desktop vs Sightcall comparison, Our AI algorithm looked at 2982 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Polycom RealPresence Desktop and Sightcall to solve their respective business needs.

Pros and cons of Polycom RealPresence Desktop and Sightcall

Polycom RealPresence Desktop is more suited to businesses that require Collaboration with Video and Conference Call Management with Offline where as Sightcall is focused towards Helpdesk Management and Collaboration with Video .

logo Polycom RealPresence Desktop

Focus area

Software Failure Risk

  • medium

logo Sightcall

Focus area

Sightcall is better than Polycom RealPresence Desktop for

Software Failure Risk

  • low

About

Collaboration software enabling upgradation of the Polycom software

AR Powered Visual Support and collaboration platform providing improved customer experience

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

20

39

Total Goals
(we found evidences for)

1

8

Top Processes

Evidences indicate better relative satisfaction

collaboration

Read Reviews (94)

Read Reviews (77)

conference call management

Read Reviews (17)

Read Reviews (0)

helpdesk management

Read Reviews (7)

Read Reviews (112)

billing and invoice management

Read Reviews (7)

Read Reviews (0)

sales call management

Read Reviews (5)

Read Reviews (10)

sales document management

Read Reviews (5)

Read Reviews (17)

digital signature

Read Reviews (3)

Read Reviews (4)

proposal & quote management

Read Reviews (1)

Read Reviews (8)

content management

Read Reviews (4)

Read Reviews (0)

content sharing

Read Reviews (4)

Read Reviews (0)

communication management

Read Reviews (2)

Read Reviews (1)

distribution management

Read Reviews (2)

Read Reviews (0)

engagement management

Read Reviews (1)

Read Reviews (16)

engaging and following up

Read Reviews (1)

Read Reviews (10)

workflow management

Read Reviews (0)

Read Reviews (6)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (12)

measuring net promoter score

Read Reviews (0)

Read Reviews (4)

customer feedback management

Read Reviews (0)

Read Reviews (18)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (12)

measuring net promoter score

Read Reviews (0)

Read Reviews (4)

social media analytics

Read Reviews (0)

Read Reviews (3)

social media management

Read Reviews (0)

Read Reviews (4)

social media analytics

Read Reviews (0)

Read Reviews (3)

lead qualification

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Improve efficiency

  • Grow market share

  • Improve ROI

  • Improve digital and social presence

  • See 5 more

Top Channels

Channels Used

  • video

  • phone calls

  • mobile

  • chat

  • promotions

  • mobile app

  • website

  • offline

  • text SMS

  • e-mail

  • omnichannel

  • events

  • trade shows

  • See 10 more

  • video

  • phone calls

  • mobile

  • chat

  • promotions

  • mobile app

  • website

  • offline

  • text SMS

  • e-mail

  • omnichannel

  • events

  • trade shows

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting