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Compare Panviva vs Novo Knowledge Base Software

Comparison Summary

For Panviva vs Novo Knowledge Base Software comparison, Our AI algorithm looked at 614 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Panviva and Novo Knowledge Base Software to solve their respective business needs.

Pros and cons of Panviva and Novo Knowledge Base Software

Panviva is more suited to businesses that require Helpdesk Management with Phone Calls and Knowledge Management where as Novo Knowledge Base Software is focused towards Knowledge Management and Helpdesk Management .

logo Panviva

Focus area

Software Failure Risk

  • medium

logo Novo Knowledge Base Software

Focus area

Software Failure Risk

  • medium

About

Knowledge Management - Connect, Collaborate and Communicate

Knowledge Base Software | Novo Solutions Web Software

Age

2010

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

36

16

Total Goals
(we found evidences for)

8

1

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


knowledge management


engagement management

engaging and following up


training & onboarding



content management

searching for content


sales document management

contract management


workflow management


communication management

sending & publishing communications

tracking & monitoring communications


conference call management


customer feedback management


competitive intelligence


advocacy management


campaign management


Top Goals

Goals Achieved

  • Improve ROI

  • Improve efficiency

  • Acquire customers

  • Enhance customer relationships

  • Improve consistency

  • Scale best practices

  • Launch new products

  • Improve internal communications

  • See 5 more
  • Shorten ramp up time

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • mobile

  • video

  • website

  • user generated content

  • blogs

  • point of sale

  • See 6 more
  • phone calls

  • offline

  • on premises

  • mobile

  • video

  • website

  • user generated content

  • blogs

  • point of sale

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting