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Compare OnContact CRM vs Infor CRM

Comparison Summary

For OnContact CRM vs Infor CRM comparison, Our AI algorithm looked at 1218 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using OnContact CRM and Infor CRM to solve their respective business needs.

Pros and cons of OnContact CRM and Infor CRM

OnContact CRM is more suited to businesses that require Contact List Management with Offline and Lead Tracking where as Infor CRM is focused towards Contact List Management and Campaign Management with E-Mail .

logo OnContact CRM

Focus area

Software Failure Risk

  • medium

logo Infor CRM

Focus area

Software Failure Risk

  • medium

About

OnContact CRM | Comprehensive sales, marketing automation and customer service software.

Infor CRM | Provides a view of every customer touch point across an organization’s sales

Age

2002

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

42

53

Total Goals
(we found evidences for)

7

10

Top Processes

Evidences indicate better relative satisfaction


contact list management



relationship management


sales document management

proposal & quote management


knowledge management


opportunity management



training & onboarding


engagement management

engaging and following up


campaign management


content management

content publishing


workflow management



calendar management


pipeline management


follower management


communication management

sending & publishing communications


helpdesk management


generation of new leads




competitive intelligence


products & pricelist management



conversion management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • See 4 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Enter new markets internationally or locally

  • Manage risk

  • Scale best practices

  • Improve efficiency

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • omnichannel

  • games

  • offline

  • point of sale

  • social media

  • website

  • mobile

  • See 6 more
  • e-mail

  • phone calls

  • omnichannel

  • games

  • offline

  • point of sale

  • social media

  • website

  • mobile

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting