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Compare OnContact CRM vs DigitalCRM

Failure Risk Guidance Security Report ?

Failure Risk for OnContact CRM medium Failure Risk for DigitalCRM medium
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Comparison Summary

For OnContact CRM vs DigitalCRM comparison, Our AI algorithm looked at 749 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using OnContact CRM and DigitalCRM to solve their respective business needs.

Pros and cons of OnContact CRM and DigitalCRM

OnContact CRM is more suited to businesses that require Contact List Management with Offline and Lead Tracking where as DigitalCRM is focused towards Social Media Management and Lead Management .

logo OnContact CRM

Focus area

Software Failure Risk

  • medium

logo DigitalCRM

Focus area

Software Failure Risk

  • medium

About

OnContact CRM | Comprehensive sales, marketing automation and customer service software.

DigitalCRM - Customer Relationship Management Software

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

42

27

Total Goals
(we found evidences for)

7

5

Top Processes

Evidences indicate better relative satisfaction

contact list management

Read Reviews (15)

Read Reviews (9)

contacts history

Read Reviews (2)

Read Reviews (0)

lead tracking

Read Reviews (10)

Read Reviews (5)

relationship management

Read Reviews (10)

Read Reviews (2)

sales document management

Read Reviews (7)

Read Reviews (5)

proposal & quote management

Read Reviews (7)

Read Reviews (5)

knowledge management

Read Reviews (7)

Read Reviews (0)

opportunity management

Read Reviews (7)

Read Reviews (2)

training & onboarding

Read Reviews (6)

Read Reviews (2)

engagement management

Read Reviews (5)

Read Reviews (11)

engaging and following up

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (5)

Read Reviews (1)

content management

Read Reviews (4)

Read Reviews (0)

content publishing

Read Reviews (4)

Read Reviews (0)

workflow management

Read Reviews (3)

Read Reviews (5)

calendar management

Read Reviews (2)

Read Reviews (0)

pipeline management

Read Reviews (2)

Read Reviews (2)

follower management

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (2)

Read Reviews (6)

sending & publishing communications

Read Reviews (1)

Read Reviews (5)

helpdesk management

Read Reviews (2)

Read Reviews (1)

generation of new leads

Read Reviews (2)

Read Reviews (8)

conversion management

Read Reviews (1)

Read Reviews (5)

social media analytics

Read Reviews (0)

Read Reviews (13)

social media management

Read Reviews (0)

Read Reviews (13)

social media analytics

Read Reviews (0)

Read Reviews (13)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • See 4 more

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Enter new markets internationally or locally

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • newsletter

  • mobile

  • promotions

  • social media

  • Facebook

  • user generated content

  • blogs

  • See 7 more

  • e-mail

  • website

  • phone calls

  • newsletter

  • mobile

  • promotions

  • social media

  • Facebook

  • user generated content

  • blogs

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting