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Compare Forj vs Higher Logic Online Community

Comparison Summary

For Forj vs Higher Logic Online Community comparison, Our AI algorithm looked at 2605 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Forj and Higher Logic Online Community to solve their respective business needs.

Pros and cons of Forj and Higher Logic Online Community

Forj is more suited to businesses that require Engagement Management with Mobile and Communication Management with E-Mail where as Higher Logic Online Community is focused towards Engagement Management and Collaboration .

logo Forj

Focus area

Forj is better than Higher Logic Online Community for

Software Failure Risk

  • low

logo Higher Logic Online Community

Focus area

Software Failure Risk

  • medium

About

Membership Community Platform to deliver an exceptional member experience

Engagement tool for an ongoing, meaningful interaction with customers, members, and employees

Age

2014

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

48

64

Total Goals
(we found evidences for)

10

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications



sales document management

contract management


community building


training & onboarding




contact list management


helpdesk management


social media management

social media analytics

engaging on social media




campaign management


loyalty management

identify target customers


competitive intelligence


membership management


content management

content publishing


generation of new leads


lead qualification



workflow management


customer feedback management

measuring net promoter score

measuring customer satisfaction


knowledge management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Establish thought leadership

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Acquire customers

  • Build brand awareness

  • Improve consistency

  • Improve digital and social presence

  • See 7 more
  • Scale best practices

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Establish thought leadership

  • Improve internal communications

  • Improve digital and social presence

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • user generated content

  • blogs

  • website

  • promotions

  • offline

  • social media

  • trade shows

  • phone calls

  • newsletter

  • display advertisement

  • events

  • video

  • point of sale

  • mobile

  • coupons

  • on premises

  • print media

  • magazine

  • causes and charity

  • review sites

  • eBay

  • See 19 more
  • e-mail

  • user generated content

  • blogs

  • website

  • promotions

  • offline

  • social media

  • trade shows

  • phone calls

  • newsletter

  • display advertisement

  • events

  • video

  • point of sale

  • mobile

  • coupons

  • on premises

  • print media

  • magazine

  • causes and charity

  • review sites

  • eBay

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting