Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Improve ROI
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Increase sales & revenue
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Improve internal communications
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Improve consistency
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Improve digital and social presence
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Establish thought leadership
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Increase customer life time value
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Improve brand engagement
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Improve stakeholder relations
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Launch new products
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Enter new markets internationally or locally
- See 11 more
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Acquire customers
-
Increase sales & revenue
-
Enhance customer relationships
-
Scale best practices
-
Improve ROI
-
Manage risk
-
Improve navigation
-
Improve visibility
-
Increase customer life time value
-
Improve internal communications
- See 7 more
Top Channels
Channels Used
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phone calls
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review sites
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Amazon
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e-mail
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website
-
text SMS
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omnichannel
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chat
-
mobile
-
mobile app
-
social media
-
user generated content
-
blogs
-
offline
-
point of sale
-
video
- See 13 more
-
phone calls
-
review sites
-
Amazon
-
e-mail
-
website
-
text SMS
-
omnichannel
-
chat
-
mobile
-
mobile app
-
social media
-
user generated content
-
blogs
-
offline
-
point of sale
-
video
- See 13 more
