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Compare livepro vs Shelf.io

Failure Risk Guidance Security Report ?

Failure Risk for livepro medium Failure Risk for Shelf.io medium
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Comparison Summary

For livepro vs Shelf.io comparison, Our AI algorithm looked at 1649 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using livepro and Shelf.io to solve their respective business needs.

Pros and cons of livepro and Shelf.io

livepro is more suited to businesses that require Knowledge Management and Engagement Management where as Shelf.io is focused towards Knowledge Management and Content Management with Social Media .

logo livepro

Focus area

Software Failure Risk

  • medium

logo Shelf.io

Focus area

Shelf.io is better than livepro for

Software Failure Risk

  • medium

About

livepro: Customer Experience Knowledge Management

The Future of Knowledge Management is here...

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

41

39

Total Goals
(we found evidences for)

10

8

Top Processes

Evidences indicate better relative satisfaction

knowledge management

Read Reviews (129)

Read Reviews (81)

sharing knowledge

Read Reviews (5)

Read Reviews (2)

creating knowledge base

Read Reviews (2)

Read Reviews (4)

engagement management

Read Reviews (47)

Read Reviews (25)

engaging and following up

Read Reviews (37)

Read Reviews (14)

customer feedback management

Read Reviews (31)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (25)

Read Reviews (2)

measuring net promoter score

Read Reviews (3)

Read Reviews (0)

training & onboarding

Read Reviews (20)

Read Reviews (4)

helpdesk management

Read Reviews (18)

Read Reviews (12)

contact list management

Read Reviews (8)

Read Reviews (3)

content management

Read Reviews (7)

Read Reviews (46)

content curation

Read Reviews (4)

Read Reviews (13)

content publishing

Read Reviews (1)

Read Reviews (3)

content sharing

Read Reviews (0)

Read Reviews (14)

social media management

Read Reviews (6)

Read Reviews (18)

social media analytics

Read Reviews (6)

Read Reviews (17)

communication management

Read Reviews (6)

Read Reviews (3)

sending & publishing communications

Read Reviews (5)

Read Reviews (3)

lifetime value management

Read Reviews (5)

Read Reviews (0)

sales call management

Read Reviews (5)

Read Reviews (0)

workflow management

Read Reviews (4)

Read Reviews (10)

customer case management

Read Reviews (4)

Read Reviews (1)

campaign management

Read Reviews (4)

Read Reviews (1)

campaign analytics

Read Reviews (4)

Read Reviews (0)

rating and review management

Read Reviews (3)

Read Reviews (2)

lead qualification

Read Reviews (1)

Read Reviews (5)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Launch new products

  • Improve internal communications

  • Improve consistency

  • Improve navigation

  • Improve efficiency

  • Establish thought leadership

  • See 7 more

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • Shorten ramp up time

  • Improve efficiency

  • Establish thought leadership

  • See 5 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • social media

  • phone calls

  • video

  • website

  • LinkedIn

  • Twitter

  • review sites

  • Amazon

  • offline

  • e-mail

  • causes and charity

  • mobile

  • on premises

  • newsletter

  • See 13 more

  • user generated content

  • blogs

  • social media

  • phone calls

  • video

  • website

  • LinkedIn

  • Twitter

  • review sites

  • Amazon

  • offline

  • e-mail

  • causes and charity

  • mobile

  • on premises

  • newsletter

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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high

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting