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Compare livepro vs Beyond Intranet Knowledge Management

Comparison Summary

For livepro vs Beyond Intranet Knowledge Management comparison, Our AI algorithm looked at 1154 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using livepro and Beyond Intranet Knowledge Management to solve their respective business needs.

Pros and cons of livepro and Beyond Intranet Knowledge Management

livepro is more suited to businesses that require Knowledge Management and Engagement Management where as Beyond Intranet Knowledge Management is focused towards Social Media Management with E-Mail and Knowledge Management .

Both livepro and Beyond Intranet Knowledge Management are Knowledge Management software, peers recommend livepro for customer feedback management and measuring customer satisfaction where as Beyond Intranet Knowledge Management is more known for social media analytics and social media management .

logo livepro

Focus area

livepro is better than Beyond Intranet Knowledge Management for

Software Failure Risk

  • medium

logo Beyond Intranet Knowledge Management

Focus area

Beyond Intranet Knowledge Management is better than livepro for

Software Failure Risk

  • medium

About

livepro: Customer Experience Knowledge Management

SharePoint Knowledge Management - Beyond Intranet: Quickly search knowledge on Policy..

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

23

Total Goals
(we found evidences for)

10

3

Top Processes

Evidences indicate better relative satisfaction


knowledge management

creating knowledge base


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction

measuring net promoter score


training & onboarding


helpdesk management


contact list management


content management


social media management

social media analytics


communication management

sending & publishing communications



lifetime value management


sales call management


workflow management


customer case management


campaign management

campaign analytics


rating and review management




sales review & feedback



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Launch new products

  • Improve internal communications

  • Improve consistency

  • Improve navigation

  • Improve efficiency

  • Establish thought leadership

  • See 7 more
  • Scale best practices

  • Enhance customer relationships

  • Improve efficiency

Top Channels

Channels Used

  • e-mail

  • website

  • user generated content

  • blogs

  • mobile

  • mobile app

  • See 3 more
  • e-mail

  • website

  • user generated content

  • blogs

  • mobile

  • mobile app

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting