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Lightning Dialer vs Truly Voice Platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Lightning Dialer vs. Truly Voice Platform is based on a specific set of business needs and context. The comparison uses 1538 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Lightning Dialer and Truly Voice Platform

Lightning Dialer, and Truly Voice Platform belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Lightning Dialer covers Engagement Management with Phone Calls, Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, etc.

Truly Voice Platform focuses on Sales Call Management with Phone Calls, Communication Management with Phone Calls, Helpdesk Management with Phone Calls, Conference Call Management with Offline, etc.

"Salesforce has completely transformed the way we manage our customer base. We now have one version of the truth to rally the company behind. " - CHRIS LEONG

"Truly gives all members of my team an amazing experience, and everyone trusts them. I would recommend Truly to anyone. " - Zoey Gold

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Lightning Dialer

Focus area

Software Failure Risk

  • medium

logo Truly Voice Platform

Focus area

Truly Voice Platform is better than Lightning Dialer for

Software Failure Risk

  • low

About

Lightning Dialer | an outbound calling product with the option to add inbound calling functionality.

The calling solution that powers sales engagement through tracking Rep activity at Scale, and capturing every Voice, SMS, And Email Conversation

Age

1999

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

39

45

Total Goals
(we found evidences for)

7

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


helpdesk management


sales call management


communication management

tracking & monitoring communications

sending & publishing communications


customer feedback management

measuring customer satisfaction


contact list management



loyalty management

identify target customers


training & onboarding


sales document management



competitive intelligence


workflow management


pipeline management


conference call management


revenue cycle management





campaign management


follower management


sales review & feedback


promotion management


discount management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve internal communications

  • Increase sales & revenue

  • See 4 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Shorten ramp up time

  • Scale best practices

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • offline

  • events

  • trade shows

  • mobile

  • e-mail

  • mobile app

  • text SMS

  • social media

  • LinkedIn

  • point of sale

  • mass media

  • radio

  • website

  • review sites

  • Yelp

  • video

  • See 14 more
  • phone calls

  • offline

  • events

  • trade shows

  • mobile

  • e-mail

  • mobile app

  • text SMS

  • social media

  • LinkedIn

  • point of sale

  • mass media

  • radio

  • website

  • review sites

  • Yelp

  • video

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting