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Compare Infor CRM vs BUSINESSNEXT

Comparison Summary

For Infor CRM vs BUSINESSNEXT comparison, Our AI algorithm looked at 4254 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Infor CRM and BUSINESSNEXT to solve their respective business needs.

Pros and cons of Infor CRM and BUSINESSNEXT

Infor CRM is more suited to businesses that require Contact List Management and Campaign Management with E-Mail where as BUSINESSNEXT is focused towards Lead Management with E-Mail and Service Management .

Both Infor CRM and BUSINESSNEXT are CRM software, peers recommend Infor CRM for contact list management where as BUSINESSNEXT is more known for collaboration and loan management .

logo Infor CRM

Focus area

Infor CRM is better than BUSINESSNEXT for

Software Failure Risk

  • medium

logo BUSINESSNEXT

Focus area

BUSINESSNEXT is better than Infor CRM for

Software Failure Risk

  • low

About

Infor CRM | Provides a view of every customer touch point across an organization’s sales

The #1 CRM For Banking And Insurance

Age

2002

Financials

M&A

SERIES A

Business Need

Total Processes
(we found evidences for)

53

24

Total Goals
(we found evidences for)

10

5

Top Processes

Evidences indicate better relative satisfaction


contact list management


engagement management

engaging and following up


campaign monitoring



social media management

social media analytics




sales document management

proposal & quote management

contract management


workflow management


relationship management




communication management

sending & publishing communications


conversion management


products & pricelist management



competitive intelligence


calendar management



training & onboarding



opportunity management



knowledge management




segmentation and targeting


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Enter new markets internationally or locally

  • Manage risk

  • Scale best practices

  • Improve efficiency

  • See 7 more
  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more
  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting