cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Compare Higher Logic Online Community vs inSided community

Failure Risk Guidance Security Report ?

Failure Risk for Higher Logic Online Community medium Failure Risk for inSided community medium
Know More

Comparison Summary

This comparison report of Higher Logic Online Community vs. inSided community is based on a specific set of business needs and context. The comparison uses 2543 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Higher Logic Online Community and inSided community

Higher Logic Online Community, inSided community, Hivebrite, Packback, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Higher Logic Online Community covers Engagement Management, Collaboration, Communication Management with E-Mail, Content Management with User Generated Content, etc.

inSided community focuses on Engagement Management, Helpdesk Management with Phone Calls, Contact List Management with User Generated Content, Customer Feedback Management with Phone Calls, etc.

"The choice of our new community platform was key in enabling our users to innovate and overcome challenges by leveraging the collective intelligence of the group. With the level of complexity in modern IT environments, having immediate and unlimited... access to this intelligence enhances the speed we serve our customers. " - Brian Wilson

"The community is our next bet for the future, so when a customer starts with care, he’ll start on the community. " - Denny Haayen

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Higher Logic Online Community

Focus area

Higher Logic Online Community is better than inSided community for

Software Failure Risk

  • medium

logo inSided community

Focus area

inSided community is better than Higher Logic Online Community for

Software Failure Risk

  • medium

About

Engagement tool for an ongoing, meaningful interaction with customers, members, and employees

Central platform for engagement amongst customers in different categories

Age

2011

Financials

PRIVATE

SERIES E

Business Need

Total Processes
(we found evidences for)

64

40

Total Goals
(we found evidences for)

11

10

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (253)

Read Reviews (61)

engaging and following up

Read Reviews (225)

Read Reviews (42)

collaboration

Read Reviews (43)

Read Reviews (2)

communication management

Read Reviews (20)

Read Reviews (2)

sending & publishing communications

Read Reviews (11)

Read Reviews (2)

coaching

Read Reviews (17)

Read Reviews (0)

content management

Read Reviews (17)

Read Reviews (10)

content sharing

Read Reviews (12)

Read Reviews (0)

content curation

Read Reviews (1)

Read Reviews (3)

advertisement

Read Reviews (13)

Read Reviews (2)

training & onboarding

Read Reviews (12)

Read Reviews (1)

customer feedback management

Read Reviews (8)

Read Reviews (11)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (6)

measuring net promoter score

Read Reviews (2)

Read Reviews (1)

sales call management

Read Reviews (8)

Read Reviews (0)

generation of new leads

Read Reviews (8)

Read Reviews (2)

competitive intelligence

Read Reviews (7)

Read Reviews (3)

community building

Read Reviews (7)

Read Reviews (6)

helpdesk management

Read Reviews (7)

Read Reviews (21)

sales document management

Read Reviews (6)

Read Reviews (0)

workflow management

Read Reviews (3)

Read Reviews (2)

lifetime value management

Read Reviews (3)

Read Reviews (4)

knowledge management

Read Reviews (3)

Read Reviews (10)

courses & assessment

Read Reviews (3)

Read Reviews (0)

create learning path

Read Reviews (3)

Read Reviews (0)

contact list management

Read Reviews (3)

Read Reviews (15)

social media marketing

Read Reviews (2)

Read Reviews (0)

trade show marketing

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (2)

Read Reviews (0)

subscription management

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (1)

Read Reviews (4)

rating and review management

Read Reviews (1)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

follower management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Establish thought leadership

  • Improve internal communications

  • Improve digital and social presence

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Launch new products

  • See 8 more

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve digital and social presence

  • Improve internal communications

  • Build brand awareness

  • Improve ROI

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • See 7 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • phone calls

  • mobile

  • social media

  • offline

  • website

  • e-mail

  • newsletter

  • mass media

  • on premises

  • radio

  • television

  • promotions

  • point of sale

  • See 12 more

  • user generated content

  • blogs

  • phone calls

  • mobile

  • social media

  • offline

  • website

  • e-mail

  • newsletter

  • mass media

  • on premises

  • radio

  • television

  • promotions

  • point of sale

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting