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Compare Google Hangouts vs Zoom Meetings

Comparison Summary

For Google Hangouts vs Zoom Meetings comparison, Our AI algorithm looked at 31948 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Google Hangouts and Zoom Meetings to solve their respective business needs.

Pros and cons of Google Hangouts and Zoom Meetings

Google Hangouts is more suited to businesses that require Collaboration with Video and Conference Call Management with Offline where as Zoom Meetings is focused towards Collaboration with Video and Conference Call Management with Offline .

Both Google Hangouts and Zoom Meetings are Webinar and Conferencing software, peers recommend Google Hangouts for tracking & monitoring communications where as Zoom Meetings is more known for call recording and sales call management .

logo Google Hangouts

Focus area

Google Hangouts is better than Zoom Meetings for

Software Failure Risk

  • medium

logo Zoom Meetings

Focus area

Zoom Meetings is better than Google Hangouts for

Software Failure Risk

  • medium

About

Web Collaboration software with messaging, video and voice calls for group or individual communications

Simplified video conferencing and messaging across any device

Age

2011

Financials

SERIES A

SERIES D

Business Need

Total Processes
(we found evidences for)

87

70

Total Goals
(we found evidences for)

18

12

Top Processes

Evidences indicate better relative satisfaction



conference call management


communication management

sending & publishing communications

tracking & monitoring communications


sales call management

call transcription


content publishing


sales document management

proposal & quote management

contract management


contact list management

creating contact list


engagement management

engaging and following up


helpdesk management


training & onboarding


workflow management



social media management

social media analytics

scheduling post to social media

managing social media account

engaging on social media




talk track creation


lead qualification

lead qualification: technographic


loyalty management

customise loyalty program


knowledge management

creating knowledge base


calendar management


conversion management



campaign management


rating and review management


products & pricelist management


customer feedback management

measuring customer satisfaction


trade show marketing


generation of new leads


business development



social media marketing



personalized marketing


customer case management


community building


competitive intelligence





sales review & feedback


Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Improve digital and social presence

  • Improve stakeholder relations

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Improve ROI

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • Shorten ramp up time

  • Improve navigation

  • See 15 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Improve stakeholder relations

  • Increase sales & revenue

  • Improve efficiency

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • See 9 more

Top Channels

Channels Used

  • offline

  • video

  • phone calls

  • trade shows

  • events

  • chat

  • e-mail

  • mobile

  • on premises

  • social media

  • Skype

  • website

  • point of sale

  • user generated content

  • blogs

  • Facebook

  • Slack

  • mobile app

  • support groups

  • promotions

  • games

  • review sites

  • movies

  • causes and charity

  • mass media

  • television

  • text SMS

  • See 24 more
  • offline

  • video

  • phone calls

  • trade shows

  • events

  • chat

  • e-mail

  • mobile

  • on premises

  • social media

  • Skype

  • website

  • point of sale

  • user generated content

  • blogs

  • Facebook

  • Slack

  • mobile app

  • support groups

  • promotions

  • games

  • review sites

  • movies

  • causes and charity

  • mass media

  • television

  • text SMS

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting