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Compare Feefo vs Sitejabber

Comparison Summary

For Feefo vs Sitejabber comparison, Our AI algorithm looked at 628 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Feefo and Sitejabber to solve their respective business needs.

Pros and cons of Feefo and Sitejabber

Feefo is more suited to businesses that require Rating And Review Management with Website and Customer Feedback Management with Promotions where as Sitejabber is focused towards Rating And Review Management with Website and Social Media Management with Social Media .

logo Feefo

Focus area

Software Failure Risk

  • medium

logo Sitejabber

Focus area

Software Failure Risk

  • medium

About

Feefo | Collect Genuine Customer Reviews

AI-enabled platform for businesses and buyers to interact through online reviews.

Age

2010

Financials

M&A

SEED

Business Need

Total Processes
(we found evidences for)

37

29

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction


rating and review management


customer feedback management

measuring net promoter score



campaign management


social media management

scheduling post to social media


engagement management

engaging and following up


generation of new leads


communication management

sending & publishing communications


training & onboarding


lead qualification

lead qualification: technographic


sales review & feedback


lifetime value management


content management


reputation management


loyalty management


contact list management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve brand engagement

  • Scale best practices

  • Improve efficiency

  • Improve visibility

  • Improve ROI

  • Improve consistency

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Build brand awareness

  • Improve visibility

  • See 4 more

Top Channels

Channels Used

  • social media

  • website

  • Facebook

  • Instagram

  • Twitter

  • user generated content

  • e-mail

  • review sites

  • offline

  • display advertisement

  • phone calls

  • events

  • trade shows

  • eBay

  • blogs

  • Glassdoor

  • See 13 more
  • social media

  • website

  • Facebook

  • Instagram

  • Twitter

  • user generated content

  • e-mail

  • review sites

  • offline

  • display advertisement

  • phone calls

  • events

  • trade shows

  • eBay

  • blogs

  • Glassdoor

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting