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Compare FastCall vs Squaretalk Matrix

Comparison Summary

For FastCall vs Squaretalk Matrix comparison, Our AI algorithm looked at 422 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using FastCall and Squaretalk Matrix to solve their respective business needs.

Pros and cons of FastCall and Squaretalk Matrix

FastCall is more suited to businesses that require Sales Call Management with Phone Calls and Contact List Management with Phone Calls where as Squaretalk Matrix is focused towards Helpdesk Management with Phone Calls and Contact List Management with Phone Calls .

Both FastCall and Squaretalk Matrix are Sales Engagement and Contact Center Software software, peers recommend FastCall for call recording where as Squaretalk Matrix is more known for helpdesk management .

logo FastCall

Focus area

FastCall is better than Squaretalk Matrix for

Software Failure Risk

  • medium

logo Squaretalk Matrix

Focus area

Squaretalk Matrix is better than FastCall for

Software Failure Risk

  • medium

About

Sales engagement software built for Salesforce, offering Phone, SMS, Mobile, Video, and Screen Share capabilities providing increase productivity & revenue potential.

Flexibility that Powers Communication

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

17

24

Total Goals
(we found evidences for)

2

3

Top Processes

Evidences indicate better relative satisfaction


sales call management


contact list management



communication management

sending & publishing communications


social media management

social media analytics


workflow management


engagement management

engaging and following up



helpdesk management


lead qualification



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve efficiency

Top Channels

Channels Used

  • phone calls

  • e-mail

  • text SMS

  • chat

  • offline

  • on premises

  • website

  • mobile

  • See 5 more
  • phone calls

  • e-mail

  • text SMS

  • chat

  • offline

  • on premises

  • website

  • mobile

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting