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Compare Squaretalk Matrix vs TrackDrive

Comparison Summary

For Squaretalk Matrix vs TrackDrive comparison, Our AI algorithm looked at 617 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Squaretalk Matrix and TrackDrive to solve their respective business needs.

Pros and cons of Squaretalk Matrix and TrackDrive

Squaretalk Matrix is more suited to businesses that require Helpdesk Management with Phone Calls and Contact List Management with Phone Calls where as TrackDrive is focused towards Communication Management with Phone Calls and Sales Call Management with Phone Calls .

Both Squaretalk Matrix and TrackDrive are Contact Center Software and Sales Engagement software, peers recommend Squaretalk Matrix for helpdesk management where as TrackDrive is more known for call analytics and tracking & monitoring communications .

logo Squaretalk Matrix

Focus area

Squaretalk Matrix is better than TrackDrive for

Software Failure Risk

  • medium

logo TrackDrive

Focus area

TrackDrive is better than Squaretalk Matrix for

Software Failure Risk

  • medium

About

Flexibility that Powers Communication

Trackdrive | Powerful call analytics and web-lead to inbound call automation

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

24

Total Goals
(we found evidences for)

3

3

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


contact list management

creating contact list


engagement management

engaging and following up


workflow management


sales call management


communication management

sending & publishing communications


social media management

social media analytics



lead qualification




campaign management


conversion management


generation of new leads




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve efficiency

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

Top Channels

Channels Used

  • phone calls

  • social media

  • e-mail

  • text SMS

  • Facebook

  • chat

  • Slack

  • offline

  • website

  • See 6 more
  • phone calls

  • social media

  • e-mail

  • text SMS

  • Facebook

  • chat

  • Slack

  • offline

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting