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Compare CT Connect vs Balto

Failure Risk Guidance Security Report ?

Failure Risk for CT Connect medium Failure Risk for Balto medium
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Comparison Summary

For CT Connect vs Balto comparison, Our AI algorithm looked at 464 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CT Connect and Balto to solve their respective business needs.

Pros and cons of CT Connect and Balto

CT Connect is more suited to businesses that require Sales Rep Engagement with Phone Calls and Sales Coaching with Phone Calls where as Balto is focused towards Sales Coaching with Phone Calls and Sales Call Management with Phone Calls .

logo CT Connect

Focus area

Software Failure Risk

  • medium

logo Balto

Focus area

Balto is better than CT Connect for

Software Failure Risk

  • medium

About

Sales Management software that enables coaching to drive sales performance

Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.

Age

2013

Financials

SERIES B

SERIES B

Business Need

Total Processes
(we found evidences for)

7

28

Total Goals
(we found evidences for)

0

7

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (4)

Read Reviews (4)

engaging with scheduling & cadence

Read Reviews (4)

Read Reviews (0)

coaching

Read Reviews (3)

Read Reviews (40)

sales review & feedback

Read Reviews (2)

Read Reviews (6)

playbook creation

Read Reviews (1)

Read Reviews (8)

call analytics

Read Reviews (0)

Read Reviews (3)

objection handling

Read Reviews (0)

Read Reviews (3)

call transcription

Read Reviews (0)

Read Reviews (2)

sales call management

Read Reviews (0)

Read Reviews (23)

objection handling

Read Reviews (0)

Read Reviews (3)

call transcription

Read Reviews (0)

Read Reviews (2)

helpdesk management

Read Reviews (0)

Read Reviews (21)

training & onboarding

Read Reviews (0)

Read Reviews (11)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (7)

customer feedback management

Read Reviews (0)

Read Reviews (10)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (7)

contact list management

Read Reviews (0)

Read Reviews (8)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (2)

communication management

Read Reviews (0)

Read Reviews (3)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (2)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

sales document management

Read Reviews (0)

Read Reviews (2)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

workflow management

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Shorten ramp up time

  • Improve internal communications

  • Grow market share

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • chat

  • phone calls

  • chat

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting