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Compare Commence vs Centra Hub CRM

Comparison Summary

For Commence vs Centra Hub CRM comparison, Our AI algorithm looked at 2002 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Commence and Centra Hub CRM to solve their respective business needs.

Pros and cons of Commence and Centra Hub CRM

Commence is more suited to businesses that require Generation Of New Leads with E-Mail and Contact List Management where as Centra Hub CRM is focused towards Workflow Management with E-Mail and Sales Document Management .

logo Commence

Focus area

Commence is better than Centra Hub CRM for

Software Failure Risk

  • low

logo Centra Hub CRM

Focus area

Software Failure Risk

  • medium

About

Customer Relationship Management (CRM) Software

Centra Hub CRM customer support software

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

69

44

Total Goals
(we found evidences for)

15

8

Top Processes

Evidences indicate better relative satisfaction


generation of new leads


campaign management

campaign analytics


contact list management


engagement management

engaging and following up


social media management

social media analytics


opportunity management



sales document management

proposal & quote management

contract management


relationship management


helpdesk management



workflow management



customer feedback management

measuring customer satisfaction


loyalty management

customise loyalty program

identify target customers


knowledge management


lead qualification



products & pricelist management



communication management

sending & publishing communications

tracking & monitoring communications


pipeline management


segmentation and targeting


sales call management

meeting management


calendar management




conversion management


training & onboarding


lifetime value management


competitive intelligence


customer case management



personalized marketing


account management



follower management



social media marketing



business development



promotion management


discount management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 12 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Launch new products

  • Build brand awareness

  • Improve ROI

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • social media

  • chat

  • offline

  • point of sale

  • See 4 more
  • e-mail

  • phone calls

  • website

  • social media

  • chat

  • offline

  • point of sale

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting