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Compare CloudTalk vs Contivio

Comparison Summary

For CloudTalk vs Contivio comparison, Our AI algorithm looked at 1218 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CloudTalk and Contivio to solve their respective business needs.

Pros and cons of CloudTalk and Contivio

CloudTalk is more suited to businesses that require Helpdesk Management with Phone Calls and Sales Call Management with Phone Calls where as Contivio is focused towards Sales Call Management with Phone Calls and Communication Management with Phone Calls .

logo CloudTalk

Focus area

CloudTalk is better than Contivio for

Software Failure Risk

  • low

logo Contivio

Focus area

Software Failure Risk

  • medium

About

Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card

Easy-to-Use Contact Center Toolbar for Sales ... - Contivio

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

37

13

Total Goals
(we found evidences for)

6

1

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


sales call management


conference call management


communication management

tracking & monitoring communications


contact list management


training & onboarding


workflow management


engagement management



customer feedback management

measuring customer satisfaction



sales document management


international marketing


social media marketing


revenue cycle management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • See 3 more
  • Increase sales & revenue

Top Channels

Channels Used

  • phone calls

  • offline

  • chat

  • on premises

  • text SMS

  • e-mail

  • events

  • trade shows

  • social media

  • website

  • See 7 more
  • phone calls

  • offline

  • chat

  • on premises

  • text SMS

  • e-mail

  • events

  • trade shows

  • social media

  • website

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting