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Compare Cisco Jabber vs Bitrix24

Comparison Summary

For Cisco Jabber vs Bitrix24 comparison, Our AI algorithm looked at 13207 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Cisco Jabber and Bitrix24 to solve their respective business needs.

Pros and cons of Cisco Jabber and Bitrix24

Cisco Jabber is more suited to businesses that require Collaboration with Phone Calls and Communication Management with E-Mail where as Bitrix24 is focused towards Collaboration with Offline and Communication Management with E-Mail .

Both Cisco Jabber and Bitrix24 are Team Collaboration and Collaboration and Productivity software, peers recommend Cisco Jabber for training & onboarding and helpdesk management where as Bitrix24 is more known for collaboration and relationship management .

logo Cisco Jabber

Focus area

Cisco Jabber is better than Bitrix24 for

Software Failure Risk

  • low

logo Bitrix24

Focus area

Bitrix24 is better than Cisco Jabber for

Software Failure Risk

  • medium

About

Collaboration software providing unified communications through instant messaging, voice and video calls

A free collaboration software enabling communications, CRM and other tools for small businesses

Age

1984

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

48

83

Total Goals
(we found evidences for)

11

12

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


conference call management



sales call management


contact list management

creating contact list



sales document management

contract management

proposal & quote management


engagement management

engaging and following up


training & onboarding



business development



rating and review management


knowledge management



customer case management


conversion management



revenue cycle management


campaign management



trade show marketing




generation of new leads


relationship management


calendar management


social media analytics


managing social media account


social media management

social media analytics

managing social media account



customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


products & pricelist management



customer feedback management


social media marketing




segmentation and targeting




pipeline management


billing and invoice management




advocacy management



discount management


promotion management



opportunity management


motivation management


Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Establish thought leadership

  • Improve visibility

  • Scale best practices

  • Increase sales & revenue

  • See 8 more
  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • Manage risk

  • Scale best practices

  • Improve stakeholder relations

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more
  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting