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Compare Chorus by ZoomInfo vs Troops

Comparison Summary

For Chorus by ZoomInfo vs Troops comparison, Our AI algorithm looked at 11754 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Chorus by ZoomInfo and Troops to solve their respective business needs.

Pros and cons of Chorus by ZoomInfo and Troops

Chorus by ZoomInfo is more suited to businesses that require Sales Coaching with Phone Calls and Sales Rep Engagement with Phone Calls where as Troops is focused towards Workflow Management with Chat and Collaboration with Chat .

Both Chorus by ZoomInfo and Troops are Conversation Intelligence and Sales Coaching software, peers recommend Chorus by ZoomInfo for talk track creation and call scoring where as Troops is more known for generation of new leads and sales document management .

logo Chorus by ZoomInfo

Focus area

Chorus by ZoomInfo is better than Troops for

Software Failure Risk

  • medium

logo Troops

Focus area

Troops is better than Chorus by ZoomInfo for

Software Failure Risk

  • low

About

Conversation Intelligence Platform for Sales to drive team performance

The Revenue Com­mu­ni­ca­tions Platform to automate workflow providing real-time insights

Age

2000

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

37

72

Total Goals
(we found evidences for)

7

13

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

objection handling

meeting management


training & onboarding



sales review & feedback


talk track creation


communication management

tracking & monitoring communications

sending & publishing communications


knowledge management

creating knowledge base



competitive intelligence





contract management


proposal & quote management



sales document management

contract management

proposal & quote management


generation of new leads


helpdesk management


products & pricelist management




business development


community building




customer case management


motivation management


account management


pipeline management


contact list management


lead qualification


conversion management


content management



campaign analytics


campaign management

campaign analytics


identify target customers


loyalty management

identify target customers




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Shorten ramp up time

  • Improve consistency

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Improve visibility

  • See 4 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Improve visibility

  • Enter new markets internationally or locally

  • Increase average basket value

  • Improve digital and social presence

  • Launch new products

  • Establish thought leadership

  • See 10 more

Top Channels

Channels Used

  • chat

  • Slack

  • phone calls

  • e-mail

  • website

  • text SMS

  • mobile

  • social media

  • mobile app

  • games

  • Facebook

  • LinkedIn

  • offline

  • on premises

  • events

  • trade shows

  • channel partners

  • See 14 more
  • chat

  • Slack

  • phone calls

  • e-mail

  • website

  • text SMS

  • mobile

  • social media

  • mobile app

  • games

  • Facebook

  • LinkedIn

  • offline

  • on premises

  • events

  • trade shows

  • channel partners

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting