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Compare Chorus by ZoomInfo vs Balto

Failure Risk Guidance Security Report ?

Failure Risk for Chorus by ZoomInfo medium Failure Risk for Balto medium
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Comparison Summary

For Chorus by ZoomInfo vs Balto comparison, Our AI algorithm looked at 10575 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Chorus by ZoomInfo and Balto to solve their respective business needs.

Pros and cons of Chorus by ZoomInfo and Balto

Chorus by ZoomInfo is more suited to businesses that require Sales Coaching with Phone Calls and Sales Rep Engagement with Phone Calls where as Balto is focused towards Sales Coaching with Phone Calls and Sales Call Management with Phone Calls .

Both Chorus by ZoomInfo and Balto are Conversation Intelligence and Sales Coaching software, peers recommend Chorus by ZoomInfo for sales coaching and talk track creation where as Balto is more known for sales call management and contact center performance management .

logo Chorus by ZoomInfo

Focus area

Chorus by ZoomInfo is better than Balto for

Software Failure Risk

  • medium

logo Balto

Focus area

Balto is better than Chorus by ZoomInfo for

Software Failure Risk

  • medium

About

Conversation Intelligence Platform for Sales to drive team performance

Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.

Age

2000

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

37

28

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction

coaching

Read Reviews (675)

Read Reviews (40)

engagement management

Read Reviews (317)

Read Reviews (4)

engaging and following up

Read Reviews (314)

Read Reviews (3)

engaging with scheduling & cadence

Read Reviews (2)

Read Reviews (0)

sales call management

Read Reviews (288)

Read Reviews (23)

call transcription

Read Reviews (231)

Read Reviews (2)

call recording

Read Reviews (227)

Read Reviews (0)

call scoring

Read Reviews (59)

Read Reviews (2)

call analytics

Read Reviews (51)

Read Reviews (3)

call searching

Read Reviews (17)

Read Reviews (0)

objection handling

Read Reviews (15)

Read Reviews (3)

meeting management

Read Reviews (15)

Read Reviews (0)

training & onboarding

Read Reviews (270)

Read Reviews (11)

collaboration

Read Reviews (135)

Read Reviews (0)

sales review & feedback

Read Reviews (95)

Read Reviews (6)

talk track creation

Read Reviews (79)

Read Reviews (0)

communication management

Read Reviews (59)

Read Reviews (3)

tracking & monitoring communications

Read Reviews (38)

Read Reviews (2)

sending & publishing communications

Read Reviews (19)

Read Reviews (0)

knowledge management

Read Reviews (26)

Read Reviews (0)

creating knowledge base

Read Reviews (4)

Read Reviews (0)

workflow management

Read Reviews (25)

Read Reviews (2)

competitive intelligence

Read Reviews (19)

Read Reviews (0)

helpdesk management

Read Reviews (0)

Read Reviews (21)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (7)

customer feedback management

Read Reviews (0)

Read Reviews (10)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (7)

contact list management

Read Reviews (0)

Read Reviews (8)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

sales document management

Read Reviews (0)

Read Reviews (2)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Shorten ramp up time

  • Improve consistency

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Improve visibility

  • See 4 more

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Shorten ramp up time

  • Improve internal communications

  • Grow market share

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • chat

  • phone calls

  • chat

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting