Compare Capsule CRM vs OpenCRM

Failure Risk Guidance Security Report ?

Failure Risk for Capsule CRM low Failure Risk for OpenCRM medium

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Comparison Summary

For Capsule CRM vs OpenCRM comparison, Our AI algorithm looked at 1177 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Capsule CRM and OpenCRM to solve their respective business needs.

Pros and cons of Capsule CRM and OpenCRM

Capsule CRM is more suited to businesses that require Contact List Management and Engagement Management with E-Mail where as OpenCRM is focused towards Sales Document Management with Offline and Contact List Management with Chat .

Capsule CRM

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

OpenCRM

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

About

Capsule CRM | Build stronger customer relationships, make more sales and save time.

Open CRM | Customisable and fully-featured cloud CRM system

Financials

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

contact list management

contacts history

tracking contacts

creating contact list

Read Reviews (4)

Read Reviews (3)

engagement management

Read Reviews (20)

Read Reviews (2)

engaging and following up

forecasting

workflow management

Read Reviews (16)

Read Reviews (0)

sales document management

Read Reviews (13)

Read Reviews (16)

proposal & quote management

contract management

digital signature

lead tracking

communication management

Read Reviews (10)

Read Reviews (6)

tracking & monitoring communications

Read Reviews (5)

Read Reviews (1)

sending & publishing communications

lead management

pipeline management

collaboration

opportunity management

Read Reviews (5)

Read Reviews (0)

helpdesk management

Read Reviews (5)

Read Reviews (10)

generation of new leads

Read Reviews (3)

Read Reviews (0)

account management

Read Reviews (3)

Read Reviews (0)

groups management

lead engagement

relationship management

capturing leads

conversion management

telemarketing

event management

customer case management

Read Reviews (2)

Read Reviews (1)

training & onboarding

Read Reviews (1)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

Increase sales & revenue
Acquire customers
Enhance customer relationships
Improve stakeholder relations
Improve ROI
Improve internal communications
Scale best practices
See 4 more

Enhance customer relationships
Increase sales & revenue
Acquire customers

Top Channels

Channels Used

chat
e-mail
mobile
offline
point of sale
on premises
social media
text SMS
See 5 more

chat
e-mail
mobile
offline
point of sale
on premises
social media
text SMS
See 5 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Compare Capsule CRM vs OpenCRM

Failure Risk Guidance Security Report ?

Comparison Summary

For Capsule CRM vs OpenCRM comparison, Our AI algorithm looked at 1177 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Capsule CRM and OpenCRM to solve their respective business needs.

Pros and cons of Capsule CRM and OpenCRM

Capsule CRM is more suited to businesses that require Contact List Management and Engagement Management with E-Mail where as OpenCRM is focused towards Sales Document Management with Offline and Contact List Management with Chat .

Capsule CRM

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

OpenCRM

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Capsule CRM

Get a personalised risk report for OpenCRM

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.