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Compare Bloomfire vs PHPKB Knowledge Management Software

Comparison Summary

For Bloomfire vs PHPKB Knowledge Management Software comparison, Our AI algorithm looked at 3443 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Bloomfire and PHPKB Knowledge Management Software to solve their respective business needs.

Pros and cons of Bloomfire and PHPKB Knowledge Management Software

Bloomfire is more suited to businesses that require Knowledge Management and Content Management where as PHPKB Knowledge Management Software is focused towards Knowledge Management with User Generated Content and Helpdesk Management .

logo Bloomfire

Focus area

Bloomfire is better than PHPKB Knowledge Management Software for

Software Failure Risk

  • low

logo PHPKB Knowledge Management Software

Focus area

Software Failure Risk

  • low

About

Bloomfire: Best in Class Knowledge Sharing Platform

Knowledge Management Software to share knowledge with the team

Age

2010

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

54

29

Total Goals
(we found evidences for)

12

3

Top Processes

Evidences indicate better relative satisfaction


knowledge management

creating knowledge base


content publishing

searching for content



engagement management

engaging and following up


training & onboarding


communication management

sending & publishing communications


social media management

social media analytics



sales document management

proposal & quote management


helpdesk management


conference call management


sales call management


workflow management




products & pricelist management


customer feedback management



business development


generation of new leads


community building


lifetime value management



contact list management




conversion management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Grow market share

  • Establish thought leadership

  • Improve internal communications

  • Improve ROI

  • Shorten ramp up time

  • Improve efficiency

  • Increase sales & revenue

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 9 more
  • Acquire customers

  • Enhance customer relationships

  • Improve visibility

Top Channels

Channels Used

  • blogs

  • user generated content

  • website

  • e-mail

  • phone calls

  • chat

  • social media

  • mobile

  • mass media

  • offline

  • video

  • point of sale

  • on premises

  • See 10 more
  • blogs

  • user generated content

  • website

  • e-mail

  • phone calls

  • chat

  • social media

  • mobile

  • mass media

  • offline

  • video

  • point of sale

  • on premises

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting