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Compare Bigcontacts CRM vs Affinity

Comparison Summary

For Bigcontacts CRM vs Affinity comparison, Our AI algorithm looked at 1562 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Bigcontacts CRM and Affinity to solve their respective business needs.

Pros and cons of Bigcontacts CRM and Affinity

Bigcontacts CRM is more suited to businesses that require Contact List Management with E-Mail and Engagement Management with Phone Calls where as Affinity is focused towards Relationship Management and Contact List Management with E-Mail .

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Focus area

Bigcontacts CRM is better than Affinity for

Software Failure Risk

  • low

logo Affinity

Focus area

Software Failure Risk

  • medium

About

BIGContacts | CRM and email marketing app for small businesses

Affinity | Relationship Intelligence, Reimagined

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

49

31

Total Goals
(we found evidences for)

3

4

Top Processes

Evidences indicate better relative satisfaction


contact list management


helpdesk management


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


sales call management

meeting management


campaign management


social media management

social media analytics

monitoring social media



generation of new leads




lead qualification

lead qualification: demographic


products & pricelist management


training & onboarding



conversion management


sales document management




opportunity management



workflow management


relationship management


pipeline management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Grow market share

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • offline

  • text SMS

  • point of sale

  • mobile

  • games

  • user generated content

  • blogs

  • website

  • on premises

  • See 9 more
  • e-mail

  • phone calls

  • social media

  • offline

  • text SMS

  • point of sale

  • mobile

  • games

  • user generated content

  • blogs

  • website

  • on premises

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting