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Compare BigCommerce vs Magento Commerce

Comparison Summary

For BigCommerce vs Magento Commerce comparison, Our AI algorithm looked at 35446 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using BigCommerce and Magento Commerce to solve their respective business needs.

logo BigCommerce

Focus area

  • products & pricelist management
  • Social media management With Promotions and Social media and E mail and Coupons and Newsletter

BigCommerce is better than Magento Commerce for

logo Magento Commerce

Focus area

  • products & pricelist management
  • Engagement management

Magento Commerce is better than BigCommerce for

About

Ecommerce Solutions Through Open-Platform Flexibility | BigCommerce

eCommerce Platforms | eCommerce Solutions | Magento

Age

1982

Financials

Series F

IPO

Business Need

Total Processes
(we found evidences for)

113

125

Total Goals
(we found evidences for)

19

20

Top Processes

Evidences indicate better relative satisfaction


products & pricelist management


social media management

social media analytics

scheduling post to social media

managing social media account

engaging on social media

monitoring social media




engagement management

engaging and following up

engaging with scheduling & cadence


promotion management


searching for content


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding


sales document management

proposal & quote management

contract management


customer case management




rating and review management


discount management



touchpoint management


campaign management

campaign analytics

campaign monitoring



lifetime value management


knowledge management

creating knowledge base


workflow management



generation of new leads


create transaction based loyalty

customise loyalty program




social media marketing


referral management



conversion management


customer feedback management

measuring customer satisfaction


business development


contact list management

creating contact list


category management


influencer marketing




personalized marketing


trade show marketing


segmentation and targeting





lead qualification

lead qualification: technographic


international marketing


competitive intelligence


sales review & feedback


revenue cycle management




bundling of products








relationship marketing



performance management


courses & assessment

create learning path





relationship management






billing and invoice management


sales commission management


follower management



distribution management


compliance & governance



sales call management







opportunity management


attribution management




advocacy management


subscription management



pipeline management



negotiation management


license management


reputation management


membership management


community marketing


sales incentive management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Improve ROI

  • Scale best practices

  • Launch new products

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve efficiency

  • Improve internal communications

  • Improve stakeholder relations

  • Increase customer life time value

  • Manage risk

  • Improve consistency

  • Improve visibility

  • Establish thought leadership

  • See 16 more
  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Improve efficiency

  • Enhance customer relationships

  • Grow market share

  • Launch new products

  • Improve ROI

  • Build brand awareness

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve brand engagement

  • Manage risk

  • Improve visibility

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve navigation

  • Increase average basket value

  • Improve consistency

  • See 17 more

Top Channels

Channels Used

  • promotions

  • website

  • offline

  • point of sale

  • e-mail

  • social media

  • coupons

  • user generated content

  • blogs

  • phone calls

  • mobile

  • review sites

  • newsletter

  • Amazon

  • video

  • Facebook

  • omnichannel

  • display advertisement

  • trade shows

  • chat

  • on premises

  • text SMS

  • Instagram

  • mobile app

  • eBay

  • Facebook page

  • events

  • channel partners

  • Twitter

  • support groups

  • print media

  • magazine

  • Pinterest

  • out of home

  • brochure

  • Slack

  • games

  • mass media

  • See 35 more
  • promotions

  • website

  • offline

  • point of sale

  • e-mail

  • social media

  • coupons

  • user generated content

  • blogs

  • phone calls

  • mobile

  • review sites

  • newsletter

  • Amazon

  • video

  • Facebook

  • omnichannel

  • display advertisement

  • trade shows

  • chat

  • on premises

  • text SMS

  • Instagram

  • mobile app

  • eBay

  • Facebook page

  • events

  • channel partners

  • Twitter

  • support groups

  • print media

  • magazine

  • Pinterest

  • out of home

  • brochure

  • Slack

  • games

  • mass media

  • See 35 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

IT and Other Capabilities

  • Low
  • Medium
  • High

Ease of migration

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Data

Data Import

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Data Export

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Support

24/7 Support

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Email Support

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Chat Support

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Phone Support

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Others

AI Powered

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Custom Reports

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Analytics

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Business Setting