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Compare Amazon Chime vs Cisco Jabber

Comparison Summary

For Amazon Chime vs Cisco Jabber comparison, Our AI algorithm looked at 10501 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Amazon Chime and Cisco Jabber to solve their respective business needs.

Pros and cons of Amazon Chime and Cisco Jabber

Amazon Chime is more suited to businesses that require Collaboration with Offline and Conference Call Management with Offline where as Cisco Jabber is focused towards Collaboration with Phone Calls and Communication Management with E-Mail .

Both Amazon Chime and Cisco Jabber are Webinar and Conferencing and Team Collaboration software, peers recommend Amazon Chime for call analytics and collaboration where as Cisco Jabber is more known for contact list management .

logo Amazon Chime

Focus area

Amazon Chime is better than Cisco Jabber for

Software Failure Risk

  • low

logo Cisco Jabber

Focus area

Cisco Jabber is better than Amazon Chime for

Software Failure Risk

  • low

About

Communication and collaboration software enabling all types of communications

Collaboration software providing unified communications through instant messaging, voice and video calls

Age

1994

1984

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

30

48

Total Goals
(we found evidences for)

8

11

Top Processes

Evidences indicate better relative satisfaction



conference call management


sales call management




sales document management

proposal & quote management

contract management


communication management

sending & publishing communications


training & onboarding


engagement management

engaging and following up



lead qualification

lead qualification: technographic


customer case management


contact list management

creating contact list


workflow management


business development



rating and review management



knowledge management



conversion management


revenue cycle management


campaign management



trade show marketing



Top Goals

Goals Achieved

  • Improve internal communications

  • Improve efficiency

  • Acquire customers

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • See 5 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Establish thought leadership

  • Improve visibility

  • Scale best practices

  • Increase sales & revenue

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • offline

  • chat

  • video

  • events

  • trade shows

  • e-mail

  • on premises

  • mobile

  • website

  • mobile app

  • mass media

  • Skype

  • text SMS

  • Slack

  • point of sale

  • social media

  • promotions

  • Facebook

  • support groups

  • See 17 more
  • phone calls

  • offline

  • chat

  • video

  • events

  • trade shows

  • e-mail

  • on premises

  • mobile

  • website

  • mobile app

  • mass media

  • Skype

  • text SMS

  • Slack

  • point of sale

  • social media

  • promotions

  • Facebook

  • support groups

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting