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Compare Alchemer Enterprise Feedback Management Platform vs Google Forms

Comparison Summary

This comparison report of Alchemer Enterprise Feedback Management Platform vs. Google Forms is based on a specific set of business needs and context. The comparison uses 37937 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Alchemer Enterprise Feedback Management Platform and Google Forms

Alchemer Enterprise Feedback Management Platform, Google Forms, SmartSurvey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Alchemer Enterprise Feedback Management Platform covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Helpdesk Management, etc.

Google Forms focuses on Collecting Feedback, Collaboration, Content Management, Sales Document Management, etc.

"During the pandemic, many long-standing trends, from where to shop to what to buy changed, with an explosion in grocery e-commerce and activities like scratch-cooking and baking. " - Anne-Marie Roerink

"Using Google Forms to collect content from our customers saved me hours of work. I simply set up a questionnaire, sent it to our customers, and saw the responses show up in real-time in a single spreadsheet. " - Justin Hiltz

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Alchemer Enterprise Feedback Management Platform

Focus area

Alchemer Enterprise Feedback Management Platform is better than Google Forms for

Software Failure Risk

  • low

logo Google Forms

Focus area

Google Forms is better than Alchemer Enterprise Feedback Management Platform for

Software Failure Risk

  • medium

About

Online Survey Software that helps you transform to a truly customer-centric organization

Online Surveys to collect and organize information

Age

2006

Financials

SEED

SERIES A

Business Need

Total Processes
(we found evidences for)

71

95

Total Goals
(we found evidences for)

16

15

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



helpdesk management


communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding


social media management

social media analytics

scheduling post to social media

engaging on social media



workflow management




contact list management

creating contact list


products & pricelist management


sales document management

contract management

proposal & quote management


lead qualification: technographic

lead qualification: demographic


competitive intelligence




campaign management


rating and review management


sales review & feedback


segmentation and targeting



generation of new leads




courses & assessment

create learning path



sales call management

meeting management


community marketing


lifetime value management


loyalty management

identify target customers

customise loyalty program


business development



community building



knowledge management






trade show marketing


conference call management




performance management






conversion management



revenue cycle management




follower management


promotion management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Establish thought leadership

  • Build brand awareness

  • Scale best practices

  • Grow market share

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Manage risk

  • See 13 more
  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Launch new products

  • Increase sales & revenue

  • Improve efficiency

  • Improve digital and social presence

  • Establish thought leadership

  • Scale best practices

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Improve stakeholder relations

  • Improve ROI

  • Improve brand engagement

  • See 12 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • offline

  • point of sale

  • phone calls

  • trade shows

  • chat

  • video

  • user generated content

  • blogs

  • mobile

  • promotions

  • Slack

  • events

  • on premises

  • newsletter

  • causes and charity

  • Facebook

  • games

  • text SMS

  • mobile app

  • Skype

  • Twitter

  • mass media

  • Whatsapp

  • radio

  • coupons

  • display advertisement

  • out of home

  • brochure

  • Facebook page

  • movies

  • LinkedIn

  • Instagram

  • See 32 more
  • e-mail

  • social media

  • website

  • offline

  • point of sale

  • phone calls

  • trade shows

  • chat

  • video

  • user generated content

  • blogs

  • mobile

  • promotions

  • Slack

  • events

  • on premises

  • newsletter

  • causes and charity

  • Facebook

  • games

  • text SMS

  • mobile app

  • Skype

  • Twitter

  • mass media

  • Whatsapp

  • radio

  • coupons

  • display advertisement

  • out of home

  • brochure

  • Facebook page

  • movies

  • LinkedIn

  • Instagram

  • See 32 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting