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11Ants Retail Insights Cloud vs SpotOn Loyalty: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of 11Ants Retail Insights Cloud vs. SpotOn Loyalty is based on a specific set of business needs and context. The comparison uses 884 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 11Ants Retail Insights Cloud and SpotOn Loyalty

11Ants Retail Insights Cloud, and SpotOn Loyalty belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

11Ants Retail Insights Cloud covers Loyalty Management with Promotions, Engagement Management, Merchandising with Offline, Category Management, etc.

SpotOn Loyalty focuses on Loyalty Management with Offline, Campaign Management, Digital Marketing with Website, Sales Incentive Management, etc.

"When we first started using 11Ants it was within 48 hours that we had access to all our data. It was a really quick and easy process. " - Green Cross Health

"Within months of partnering with SpotOn, one merchant experienced a 300% jump in revenue. " - Baja Ice Cream, Fairfield, CA

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 11Ants Retail Insights Cloud

Focus area

Software Failure Risk

  • medium

logo SpotOn Loyalty

Focus area

SpotOn Loyalty is better than 11Ants Retail Insights Cloud for

Software Failure Risk

  • low

About

11Ants Retail Insights Cloud - Microsoft AppSource

Loyalty Program to Turn New Customers into Regulars

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

22

29

Total Goals
(we found evidences for)

6

8

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


engagement management

engaging and following up



category management


communication management

sending & publishing communications


campaign management


generation of new leads



sales incentive management


billing and invoice management


rating and review management


social media analytics


social media management

social media analytics


redemption management


helpdesk management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Grow market share

  • Increase average basket value

  • Acquire customers

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • Grow market share

  • Improve ROI

  • See 5 more

Top Channels

Channels Used

  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more
  • offline

  • point of sale

  • website

  • e-mail

  • promotions

  • phone calls

  • social media

  • Facebook

  • mobile

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting